Shipping Frequently Asked Questions
Live Chat Software
Office Toys @ OfficePlayground.com

| Account | Wish List | Customer Service | 800-458-1948 | Chat

View Shopping CartCart | 0 item(s): $0.00 Checkout
The World's Best Selection of Office Toys!
 
-

Shop by Category

How much is shipping?

Shipping starts at only $4.99! Our shipping rates our based on product weight. To determine your shipping rate, add the items you’d like to buy to your shopping cart. Then, visit your shopping cart to see the shipping rates for the continental United States. Please note that shipping rates will vary for shipments outside the United States, expedited shipping methods, and other circumstances.

When will my order ship?

3-Day, 2-Day, and Next Day orders received Monday-Friday by 2 PM Pacific Time will ship the same day. All other orders ship within 24 hours Monday-Friday.

How long will it take for my order to be delivered?

Delivery time depends on the shipping method you select and your distance from our distribution center in Northern California.

Standard Shipping

Standard shipping is either the US Postal Service (USPS) or UPS Surepost (which uses USPS for final delivery to the package destination). Transit time is 2-7 business days within the continental US, based on your location. Standard shipping includes Saturday but not Sunday and major holidays. Transit times are not guaranteed.

Standard Shipping Transit Time
Location: Western US Central US Eastern US
Transit Time: 2-4 Business Days 4-6 Business Days 5-7 Business Days
Transit times are approximate.


UPS Expedited Methods
  • 3rd Day
  • 2nd Day
  • Next Day Air*
Order Received by 2 PM PST Next Day Arrival 2nd Day Arrival 3rd Day Arrival
Monday Tuesday Wednesday Thursday
Tuesday Wednesday Thursday Friday
Wednesday Thursday Friday Monday
Thursday Friday Monday Tuesday
Friday Monday Tuesday Wednesday


*Arrives by the end of the day for residential addresses and by 5 PM for business addresses.

What are your shipping holidays?

Shipping holidays are determined by the company shipping your order. Below is a list of holidays for the US Postal Service and the United Postal Service (UPS).

  • New Year's Day - January 1, 2014
  • Martin Luther King, Jr. Day - January 20, 2014 (USPS only)
  • President's Day - February 17, 2014 (USPS only)
  • Memorial Day - May 26, 2014
  • Independence Day - July 4, 2014
  • Labor Day - September 1, 2014
  • Columbus Day - October 13, 2014 (USPS only)
  • Veterans Day - November 11, 2014 (USPS only)
  • Thanksgiving Day - November 27, 2014
  • Day after Thanksgiving - November 28, 2014 (except USPS, Next Day, and 2nd Day Air)
  • Christmas - December 25, 2014
  • New Year's Eve - December 31, 2014 (except USPS, Next Day, and 2nd Day Air)
  • New Year's Day - January 1, 2015

Do you ship to PO Boxes, APO, FPO, and US Territories, including Puerto Rico?

Yes we do. Your package will be shipped via USPS 1st Class (packages < 13 ounces) or Priority Mail. USPS Priority Mail delivery time is 2-5 business days (not guaranteed). Expedited delivery methods are not available.

Do you ship to Hawaii or Alaska?

Yes, however only USPS 1st Class, USPS Priority Mail, and United Postal Service (UPS) 2-Day or Next Day Air shipping methods are available.

International Shipping

We ship international orders within 1-2 business days. If your destination country is not on the list of options during checkout, we are not currently offering shipping to your location.

International shipping rates are automatically displayed in your shopping cart based on the weight and shipping destination of your order.

Order and shipping costs are in US dollars. Your credit card will automatically convert the currency at the time the card is processed. Click here to check the current currency exchange rate.


International Shipping Methods

United States Postal Service (USPS) First Class Mail International

  • Average Transit Time = 6-12 business days
  • Only available on orders < 4.0 pounds
  • Shipping timeframes vary and cannot be guaranteed
  • Shipment tracking is not available

United States Postal Service (USPS) International Priority Mail


  • Average Transit Time = 6-12 business days
  • Shipping timeframes vary and cannot be guaranteed
  • On-line tracking is available

United States Postal Service (USPS) International Express Mail


  • Orders will be shipped within 1 business day (excluding weekends and holidays; an order received on Friday, for example, will ship out on Monday).
  • Average Transit Time = 3-5 business days
  • On-line tracking is available


International Duties Taxes & Customs

On International orders, customs and import duties are applied when the shipment reaches its destination. The order recipient is responsible for these charges. Fees and charges will vary from country to country. Contact your local customs office for details.

Please contact us via email at service@officeplayground.com or call 1-415-483-1196 with any questions you may have regarding your International order.