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ONLINE ORDERING:
For your convenience, our standard method is Online Ordering. All of our orders are processed using a secure server.
Tips for Online Ordering
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Browse our online categories.
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Once you locate the item(s) of your choice, click on the Add to Cart button.
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You will be taken to the Shopping Cart.
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From the Shopping Cart page, you may
proceed to checkout, update your cart, or
continue shopping.
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The Keep Shopping button will take you back to the front page. From there, you can continue shopping by selecting a category.
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Once you proceed to checkout you will be taken to our online Order Form.
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Complete the Shipping and Billing sections of the order form. Review your order and then submit it us. The order Confirmation page means your order has been sent to us. Please jot down the order number for reference.
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Registering with Office Playground, Inc. is not required for ordering. Registering is always optional and is a convenient way to save your address information for easier reordering. (We never share our customer information, please review our Privacy Statement.)
ORDER CHANGES AND CANCELLATIONS:
Once your order is placed, it will be processed and shipped quickly.
If you need to make any changes to your order, please let us know immediately. Otherwise, we may not be able to make changes before your order ships.
If you need to cancel your order, please let us know immediately. We cannot cancel orders that have already been shipped. If you no longer need an order that has already shipped, you may return it to us once you receive it. Please see our Return Policy for more information regarding returns.
For order changes and cancellations, please contact us at service@officeplayground.com, call us at 800-458-1948, or simply add a note to your order.
OTHER WAYS TO ORDER:
In addition to Online Ordering, our customers
have the option to order via Fax, Phone, or Mail. (Please note that Online Ordering is the most efficient and convenient way to order and is available 24 hours a day, seven days a week.) Please print our Offline Order Form for ordering via fax and mail.
To Order Via Fax
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You may fax your order to Office Playground, Inc. at 415-883-6344.
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Follow the tips for Online Ordering.
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Print the Offline Order Form.
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Fill in the product, shipping, billing, and payment information. Fax your completed order form to us at 415-883-6344.
To Order Via Phone
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You may place your order by calling 800-458-1948, Monday-Friday during the hours 9:00am-4:30pm Pacific Standard Time.
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Please have your credit card handy along with the product name(s) and quantity.
To Order Via Mail
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Follow the tips for Online Ordering.
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Print the Offline Order Form.
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Fill in the product, shipping, billing, and payment information.
Mail your completed order form to:
Office Playground, Inc.
83 Hamilton Drive, Ste 100
Novato, CA 94949-5674
- Be sure to include your payment information with your order.
PAYMENT METHODS:
US Currency:
All the prices on our website are in US dollars.
Credit Cards:
We accept American Express, Discover, MasterCard and Visa.
Billing Address for Credit Cards:
The billing address is the address where the credit card statement is mailed. The billing address must match the statement address for the credit card used. Errors in the billing address will delay the shipping and delivery of your order.
To protect you and your credit card information, the billing information you provide will be verified with your credit card company.
If there are any discrepancies, your order will be placed on hold until we receive a valid billing address for your order. We will request the billing address via email and/or telephone. Please provide us with a valid email address and phone number for your order. Spam filters and email blockers of our emails will prevent you from receiving important information regarding your order.
Checks and Money Orders:
We accept U.S. checks and money orders made out to Office Playground, Inc. We do not accept International checks or money orders.
However, this payment method will delay the processing and shipping of your order until the check or money order has been received and the funds have cleared.
When paying by check, be sure to provide us with the product(s) and quantity, billing and shipping addresses, valid email address (for order and shipping confirmations or out of stock notifications), as well as any other instructions. Your check should include all applicable shipping costs (see shipping rates below) and CA Sales Tax (for California residents only). If you have questions about the total amount due, please send us an email to service@officeplayground.com.
You may complete the Offline Order Form (or print the completed billing page of the online order form) and submit it with your payment.
Please send your check or money order, in U.S. currency, made out to Office Playground, Inc. to:
Office Playground, Inc.
83 Hamilton Drive, Ste 100
Novato, CA 94949-5674
Purchase Orders (PO's):
Payment is required before we can release inventory for shipping. You may pay with a credit card or check. To pay with a credit card, please place your order online or call us at 800-458-1948. To pay with a check, please review our Check Policy.
SALES TAX:
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California sales tax will be added at a rate of 8.25% to all orders shipped to a California address (excluding Marin County).
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A sales tax rate of 9% will be added to all orders shipped to a Marin County address.
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If you are not shipping to a California address, you will not be charged sales tax.
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Sales tax is not applied to the shipping portion of your order.
BACKORDER POLICY:
In the event that an item you have ordered is out of stock, we will contact you via email within 1 business day. You will be given various options surrounding how you would like us to handle your backordered item. Backordered items usually ship within 2-10 business days but may take longer in certain cases. We will ship you the backordered item at no additional charge once it becomes available. You may contact us for details surrounding your backorder status at service@officeplayground or 800-458-1948.
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